Contact, location & cost

Phone:

 07456 780130.  If you reach my voicemail, please leave a message and a contact phone number and let me know if it’s safe for me to leave a message when I return your call. I will always aim to return your call within 24 hours. 

Email: 

elissamoodcounselling@nullgmail.com    

Address:

50 Prospect Park, Exeter EX4 6NA.

How to get here:

I work in private practice from my home at 50 Prospect Park, Exeter EX4 6NA. This is a quiet and pleasant road in the St. James area of Exeter, near the football ground and Exeter University. Prospect Park is located off the Old Tiverton Road, and is close to public transport. There is free off-street parking.

Car:

Follow your sat nav to EX4 6NA (no. 50). I am about 3.5 miles or 13 minutes drive from the M5 (junction 29) and the A30; 1.7 miles or 7 minutes from the A377 (at Cowley Bridge Road); and 1 mile or 8 minutes from Exeter town centre. These driving times vary according to time of day. There is free off-street parking at my address.

Bus:

My house is less than a minute’s walk from the nearest E, F1 and F2 bus stop (ask for the stop on the Old Tiverton Rd, just after the garage, if coming from town; or opposite the garage if coming from the north towards town). Prospect Park is the next left after the garage when coming from town. 

Train:

My house is 5 minutes walk (0.2 miles) from St James train station, which is on the route from St David’s and Exeter Central to Exmouth. Other destinations served by St James are Barnstaple and Torquay/Paignton. Please ensure you are in the front carriage when approaching St James from St David’s and Exeter Central towards Exmouth, as the platform is too short to accommodate the entire train!

Walking from town:

My house is about 15 minutes walk from Exeter town centre (0.9 miles). Walk north along the High Street (past John Lewis on your left) onto Sidwell Street, until you pass the Tesco Express, Odeon cinema and Richer Sounds and enter the Old Tiverton Road. Keep walking until you pass a garage on your left and see the zebra crossing next to the play park. Prospect Park is just after the zebra crossing on your left, and my house (no. 50) is on the other side of the road soon after you enter Prospect Park. There are big trees in front of the house, which can be seen from the Old Tiverton Road.

Accessibility:

The room I use for counselling is on the first floor of my house – up one flight of stairs. Please let me know if this causes you problems and I will make arrangements to use a room downstairs or an alternative venue. I have awareness of hearing and visual impairments and hold a BSL level 2 certificate.

Cost:

Counselling sessions last one hour (first session 1.5 hours) and cost £40. Some concessions are available (see Further information for more details). Sessions can be paid by cash or cheque. The second session onwards may be made by BACS payment if preferred. 

Cancellations:

Please provide 24 hours notice if you are unable to attend a session. Unattended sessions or cancellations made less than 24 hours before a session may be charged at the full rate, payable at the following session. However, allowances will always be made in the case of illness and emergencies. 

You can view more information and my policies concerning cost and cancellations, confidentiality, data protection, emotional health and safety, working with addictions, boundaries, social media, endings and complaints here.